About The Role

Reporting to our UK Managing Director with a matrix reporting line to Global Head of People and Culture based in Australia, you'll shape an environment where talent thrives and our processes evolve effectively as we grow. As our People and Culture Advisor, you'll be the trusted partner our London team turns to for guidance, support, and innovation throughout the People lifecycle. You'll shape our culture initiatives, drive employee engagement, and ensure we maintain our people-first approach as we grow

Your Impact

Employee Experience & Culture

• Champion the UK culture; lead with empathy, inclusion and compassion

• Own local projects that drive our Global People and Culture strategy

• Contribute to the development and execution of strategies to enhance employee engagement and retention

• Act as a trusted point of contact for employees and managers, providing guidance aligned with our policies and benefits

• Support local onboarding, ensuring new employees have a smooth transition focused on an excellent experience.

• Work with our talent team to make sure our benefits remain relevant and competitive.

Performance & Development

• Support the performance review process, providing guidance on goal setting, feedback and development plans

• Assist managers in addressing performance issues, ensuring a culture of continuous improvement

• Work in partnership with our Talent Acquisition Team to support both internal mobility and external recruitment

• Support the design and facilitation of training programs to our people and managers

• Contribute to Learning and Development initiatives that help our people grow and thrive

Employee Relations & Compliance

• Provide initial support and guidance on employee relations queries

• Work in partnership with line managers on difficult or complex situations

• Document and track employee relations cases, ensuring compliance with company policies and UK employment law

• Maintain up-to-date knowledge of UK employment legislation and ensure our practices remain compliant

Operations & Reporting

• Ensure smooth pre-employment screening process, accurate data and employee documentation exists in our HR Systems

• Generate insights from people data, providing trends and recommendations

• Assist in the preparation of action plans and reports on people metrics, such as turnover, engagement,

• Actively shape meaningful experiences and processes throughout the entire employee lifecycle

• Regularly review and update our People Policies and Handbooks

About You

Essential Experience & Qualifications

• CIPD Level 5 certified or equivalent

• Proven experience in People and Culture roles within fast-paced environments

• Strong understanding of UK Employment Law

• Proficiency in HRIS and other HR-related software

• Experience supporting managers with employee relations matters

Your Approach

• Adaptable and resilient – you thrive in a dynamic environment

• Self-starter with initiative to identify and solve problems independently

• Ability to develop trusted partnerships with employees at all levels

• Solutions-focused mindset across the full employee lifecycle

• Excellent team player with strong organisational skills and attention to detail

• Empathetic communicator who can navigate sensitive situations with care