About Us:

ClearRoute is an engineering consultancy that bridges Quality Engineering, Cloud Platforms, and Developer Experience. We work with technology leaders facing complex business challenges.

We take as much pride in our people, culture, and work-life balance as we do in making better software. We’re not just making better software. We’re making the making of software better. Collaborative, entrepreneurial, and dedicated to problem-solving, we bring the step change our customers need to sustain innovation. Our values challenge us to do the best we can for ClearRoute, our customers, and most importantly, your team. We aim to establish a collaborative team to support the development of ClearRoute. This is an opportunity for you to build the organization from the ground up, use your voice to drive change, and help transform organisations and problem domains.

Job Role: 

Reporting to our India Managing Director with a matrix reporting line to Global Head of People and Culture based in Australia, you'll shape an environment where talent thrives and our processes evolve effectively as we grow. As our People and Culture Advisor, you'll be the trusted partner our India team turns to for guidance, support, and innovation throughout the People lifecycle. You'll shape our culture initiatives, drive employee engagement, and ensure we maintain our people-first approach as we grow.

Your Impact

Employee Experience & Culture

• Champion the India culture; lead with empathy, inclusion and compassion
• Own local projects that drive our Global People and Culture strategy
• Contribute to the development and execution of strategies to enhance employee engagement and retention
• Act as a trusted point of contact for employees and managers, providing guidance aligned with our policies and benefits
• Support local onboarding, ensuring new employees have a smooth transition focused on an excellent experience
• Work with our talent team to make sure our benefits remain relevant and competitive

Performance & Development

• Support the performance review process, providing guidance on goal setting, feedback and development plans
• Assist managers in addressing performance issues, ensuring a culture of continuous improvement
• Support the design and facilitation of training programs to our people and managers
• Contribute to Learning and Development initiatives that help our people grow and thrive

Employee Relations & Compliance

• Provide initial support and guidance on employee relations queries
• Work in partnership with line managers on difficult or complex situations
• Document and track employee relations cases, ensuring compliance with company policies and Indian labour laws
• Maintain up-to-date knowledge of India employment legislation and ensure our practices remain compliant

Operations & Reporting

• Ensure smooth pre-employment screening process, accurate data and employee documentation exists in our HR Systems
• Generate insights from people data, providing trends and recommendations
• Assist in the preparation of action plans and reports on people metrics, such as turnover, engagement
• Actively shape meaningful experiences and processes throughout the entire employee lifecycle
• Regularly review and update our People Policies and Handbooks

About You

Essential Experience & Qualifications

• Post Graduate Diploma in HR/MBA in HR or equivalent
• Proven experience in HR roles within fast-paced environments
• Strong understanding of Indian Labour Laws including the Labour Codes
• Proficiency in HRIS and other HR-related software
• Experience supporting managers with employee relations matters

Your Approach

• Adaptable and resilient – you thrive in a dynamic environment
• Self-starter with initiative to identify and solve problems independently
• Ability to develop trusted partnerships with employees at all levels
• Solutions-focused mindset across the full employee lifecycle
• Excellent team player with strong organisational skills and attention to detail
• Empathetic communicator who can navigate sensitive situations with care